I opened an account with Banco SANTANDER about EIGHT years ago through my Bank (RBS)in order to save over my working years for a retirement place in Spain. I opened the account with £300 and then RBS pulled out of the deal with Banco Santander within weeks. I had no means of getting at my money or adding to that deposited. Earlier this month, and after 8 years, I received an account statement from them. With no transactions in or out for 8 years, this bank has screwed me 3+ euros a month \"maintainance\" charges. My initial investment after 8 years with this outfit are worth a third of what I put in, about 120 euros. Phone calls to this non English speaking business are costly and fruitless. The worst BANK on the planet, avoid at all costs. ...

I opened my account with Santander at Haymarket in London and they organised the account to be opened in Fuengirola. All worked out fine till they introduced the requirement to have a Spanish mobile to receive a text message to allow you to transfer funds out of your account. As I had no Sp mobile I was asked to send in certfied copies of passport to effect a transaction. Eventually they dropped the text to a spanish mobile requirment. The Scottish guy manning the International desk in Fuengirola was thrown in at the deep end with no Spanish language and he was an absolute star, but he left. I have funds in a sterling account which I want converted back to Euros. I had to send a handwritten instruction to the branch which they say they didnt receive. They have since asked for it to be resent and acknowledged receipt. But the funds have still not been transferred causing massive financial difficulty. I understand all Spanish banks are bad but this is the pits. I would never recommed anyone to go near them....

I have held an account with Banco Santander in Salamanca since 2005. In 2007 for reasons of convenience I decided to move this account to their branch in Calahonda. I called at the branch in March 2007 where I was advised to transfer 100 euros from Salamanca to Calahonda to open the account, which I did. Since that date I have been trying without success to close the Salamanca account and tranfer the money. How do you get this shower to respond to communications??? PS Have you tried to take advantage of the link between Abbey and Santander? Don\'t bother!...

I am a Santander shareholder, In the PR mag sent out , there was an offer to open a bank account, with a free Lewis Hamilton baseball hat. I applied and after sending two lots of I.D. 2 months ago I still havent had my application approved, and worst still, I have not received my free baseball hat ! What an absolute totally incompetent shower. The few grand I had has gone elsewhere....

This is not a review, but a srtong complaint. I have two accounts in your Velez Malaga branch in southern Spain and have been trying since 3rd December 2007 to get the funds in this account transferred to an account i the UK. I telephoned and wrote on two occasions to an English employee at the bank who has since moved on, but nothing happened. I subsequenlty contacted Veronica Adoni at your Strand ofice and filled in the apprpriate forms to confirm the transfer. She later telephoned me to contact the Director in Velez and he would arrange everything, this was 10 days ago and still nothing. On top of this one of the accounts should have been placed in a deposit account in May 2007at 2.5%, but instead I have had bank charges deducted. I am getting desperate, keeping my money like this is tantamount to theft. If I get no response I will be forced to contact the banking Ombudsman(or whoever is the appropriate Person). ...