Dear readers, incl Johnathan...i have had excellent service from Abbey and belive you may have experienced one of there very few \"problamatic\" cases. When my parner and I purchased our house we went to the Abeey for a overdraft, expecting to turn us down due to been a young couple in the early 20\'s we was shocked to be told we can have a overdraft of a sum which covers our mortgage with no worries and no stress. This was done there and then and with no hassel and no forms to sign, my partner and i have always had great assistance as well as sufficent when it comes to needing help from our bank and we are more than happy to call them OUR bank. Maybe you should bank with HSBC...they will cause problems and make you angry...!!!! I hope you receve the service in which you are looking for...to all the rest, all the best and happy times in banking with Abbey!!! :-) X...

Abbey The worst Bank for unlawful bank charges! Impossible to get through to customer services on the phone. Kept waitng for 43 min on the phone to be cut off when finaly connected three times!!! on a thieving premium rate line. A discrace to your customers and the banking proffesion. Will any one take any notice of this? I doubt it, even if you do you will find a way of charging me for a reply!! ...